receptionist: helo
customer: hi, can i speak to shirley pls.
receptionist: she is engaged
customer: ok, i will leave u my numbers, could you ask her to....
receptionist: no, dont give me any number. she is engaged. i will give you her number.
customer: is there any diff if i give you my number for her to call me back?
receptionist: yes, her number is xx xxxx xxxx...
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